The NeoEdit software takes some time.I spent maybe a week developing my entire setup, but 2-3 years later, I have only edited it twice since then and only to add some simple shortcuts - like displaying the time on the VCR and changing the tuner volume from any device screen: TV, VCR, DirecTV.I love this thing.In fact, I cannot imagine going back to having 8 separate remotes.The only issue I had with the IR learning was that sometimes I had to do it twice, but I tested all my "buttons" right after...

4/18/2005 12:00 AM | All Customer Reviews

I had been told this was an excellent product, so I was very excited to receive it.However, when I got the item, I was very disappointed in the quality.It feels light and cheap.Buttons stick, often requiring 2-3 presses to work.The "learning" function says it captures a code, but when you attempt to use it, it doesn't work. Despite the claims of Philips that it can learn any remote, it won't.I tried to "Revert" the remote back to factory settings, as directed by Philips Service department, but it...

11/12/2004 12:00 AM | All Customer Reviews

I had a Pronto NEO for less than a year before the touchscreen failed after I dropped it 1.5 feet onto a hardwood floor.The unit has a very cheap feel, especially for the price.I wasn't at all surprised when it stopped working.The PC software that you use to customize the touchscreen is crap.The touchscreen is very tedious to customize (I write software for a living, and I still found it cumbersome to customize the touchscreen).I can't imagine the average consumer being able to customize this unit...

2/22/2004 12:00 AM | All Customer Reviews